Guide

How to lower your SiriusXM bill (with the script)

Last checked November 11, 2026

Contact SiriusXM, say the price is more than you want to pay, and politely turn down the first offer. Customers report being offered lower prices this way, including about $5 a month for 12 months. Offers vary by account and are not guaranteed.

Before you call

Check that SiriusXM bills you directly. If another company bills you, SiriusXM's agreement says you manage the subscription with that company. One offer tracker reports no counteroffers for subscriptions billed through Apple, Google Play or Roku.
Have the name, phone number and address on the account ready, and your Radio ID if you can find it.
Know what you pay now, and decide the most you are willing to pay.

Who to contact

Call 1-866-635-2349, open every day from 8 am to 8 pm Eastern. This is the number in SiriusXM's Customer Agreement for cancelling car radio subscriptions. Or use the online chat at siriusxm.com/contactus, which is open 24 hours. At the phone menu, choose or say "cancel". One guide reports that this reaches the team that can change your price.

The script

My subscription costs more than I want to pay, and I'm thinking about cancelling. What lower-priced options do you have?
When they make an offer: Thank you, but that's still more than I want to pay. Is there anything lower?
Name a number: I've seen other subscribers offered around five dollars a month for twelve months. Can you do that?
If it is still too high, and only if it is true: If that's the best you can do, I'm going to cancel. Then stop talking and let them answer.
Is there someone who can approve a lower rate?
Once the price is right: What's the longest you can give me that price?

Do not ask them to cancel unless you are willing for the service to end. If an agent or an automated system asks you to confirm a cancellation, say no unless you mean it. Customers have reported losing an existing promotional price after a cancellation they did not want.

Stay friendly the whole way through. The agent decides what to offer, and being firm only means calmly repeating that the price is too high.

Before you say yes

Ask the agent to confirm each of these:

It is the same plan you have now.
The total each month, including the music royalty fee and tax.
How many months the price lasts.
What the price becomes after that.
The date it starts.
A confirmation number.

If they say no

Try again on another day. Customers report that a different agent sometimes has a different answer.
If you are truly willing to go without the service, cancel. Customers report lower win-back offers arriving by email or mail in the days and weeks afterwards.

Afterwards

The lower price ends after its term and the bill goes back to the regular rate. Put a reminder in your calendar a month before it ends. See what to do when your promo is ending.