Guide
How to cancel SiriusXM by phone, chat or online
Last checked November 11, 2026
If SiriusXM bills you directly, you can cancel by phone or by online chat, and app-only subscriptions bought through siriusxm.com can also be cancelled in your online account. If another company bills you, you cancel with that company. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.
Ways to cancel
| Your subscription | How to cancel | Hours |
|---|---|---|
| Car radio plans | Call 1-866-635-2349 | Every day, 8 am to 8 pm Eastern |
| Plans billed by SiriusXM | Online chat at siriusxm.com/contactus | 24 hours a day |
| App-only (streaming) plans bought through siriusxm.com | Your account at siriusxm.com/myaccount | Any time |
| Aviation and marine | Call 1-800-985-9200 | Every day, 8 am to 8 pm Eastern |
| Billed by another company | Manage and cancel with that company |
These come from section 4 of SiriusXM's Customer Agreement, which also says you may be able to cancel by other means where the law requires it.
If you live in New York
In November 2024 a New York court ordered SiriusXM to let New York customers cancel without having to speak or chat with an agent.
What happens when you ask
The agent may offer you a lower price to stay. You do not have to take it. To finish cancelling, say: "No thank you. Please cancel my subscription." If you would rather keep the service at a lower price, see how to lower your bill.
Before you hang up
- Ask for a confirmation number.
- Ask what date the service ends.
- Ask whether any refund is due. The refund rules are in section 3 of the Customer Agreement.
Afterwards
Check your next card statement for a charge. Customers report that SiriusXM often sends lower offers by email and mail after a cancellation, in case you change your mind.